Sometimes, you're not near your computer, and you just need something on it. Or you want to let a technician into the inner workings of your machine, so that they can figure out what's wrong with it. People in either of these situations can benefit from having some form of remote PC access.
The software is a program that allows access to your computer's software and files from a different physical location, thus the name remote access. It can be configured to allow only certain programs and files to be accessed, keeping the security problem somewhat under control. But the opening that remote software creates can allow hackers to gain access, even if your settings are fairly private.
There are older versions of remote access software made by Microsoft for their computers, as well. Starting with Windows 2000 and XP, there is a remote desktop feature built into the operating system. But these programs are noted for being difficult to set up and use, and are not generally recommended. Many free remote-access software downloads are recommended over the built-in Microsoft program in these older operating systems. Remote access software has multiple uses. One use is the ability of remote access to set up a home or office computer with a centralized database of information, from which multiple people can work. This allows an office, company, or other group of people who are physically spread out in location, to work on the same plans, files, and software.
Being able to allow technicians to access your system remotely and figure out the problem for you can also be a great reliever of headaches and wallet-aches. The price for a remote consult is often much less than that of a hands-on diagnosis, and can be just as accurate. This also allows online and phone technical service to figure out the problem without the tedious process of relaying instructions and information back and forth.
Choose a remote access software type that is liable to work well on your machine, whatever it might be. Most remote access software was created to run on one operating system, such as Mac, Linux, or Windows, and even if it was later adapted to run on the others, will usually perform best in its native environment. Make sure you check online and find out if your choice of software is likely to work on your machine.
There are potential security problems with remote access software. Opening the machine to access with remote software can allow bugs and viruses into your system, so it's always a good idea to have a backup of your computer made before installing the software. If you only use the software once or a few times, consider removing it, then wiping and restoring your computer after you are done.
The good parts and the bad parts of remote PC access software make the decision easy for some people, but most will have to think about it for a while. If you truly need the functions of remote access, the risks may be worth taking. If you can do without, then you might find more peace of mind by not using it. If you do install or run any kind of remote access software, make sure to keep your antivirus software updated.
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